Refund policy

We appreciate your business and want to make sure you are satisfied. When making your purchase please check your cart before completing your order. All units, bundles, and lace products come in its natural form, but can be styled and colored to your liking. All sales are FINAL. It is our priority is to make sure you are satisfied, and we want to provide you with outstanding customer service. If you feel like we have not met this standard, please contact us with any questions or concerns and we will try our best to accommodate reasonable requests before your order is shipped. You can contact us at support@thebellonakollection.com

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Unfortunately, we do not offer refunds. If you have any questions or concerns, please feel free to contact us at support@thebellonakollection.com